Shipping policy

SHIPPING POLICY

Last updated June 13, 2025

 

ORDER PROCESSING:

Please allow 1-3 days to process your order. You will receive an email once your order has been prepared to let you know that it is on the way!

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

We offer a flat rate shipping fee to all Canadian provinces (excluding territories).  However, the shipping fee will be waived if the minimum purchase threshold is attained.  

 

INTERNATIONAL SHIPPING:

We offer international shipping to countries across North America, Europe, and Oceania.

Shipping charges for your order will be calculated and displayed at checkout.

Please note that delivery timelines can vary from 3-20 days for international shipments depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Maison Evodia is not responsible for these charges if they are applied and are your responsibility as the customer.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

• Not all shipping methods are available for certain items.
  
• Orders only ship on business days, which are Monday - Friday.
• We do not ship to P.O. Boxes.

 

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@evodia.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at info@evodia.ca